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Cisco UCCED 500-440 Practice Test Questions and Answers, Cisco UCCED 500-440 Exam Dumps - Killexams

All Cisco UCCED 500-440 certification exam dumps, study guide, training courses are Prepared by industry experts. PrepAway's ETE files povide the 500-440 Designing Cisco Unified Contact Center Enterprise (UCCED) practice test questions and answers & exam dumps, study guide and training courses help you study and pass hassle-free!

The Cisco 500-440 test is a certification exam that helps individuals to prove their knowledge about intelligent call routing, multichannel contact management, and computer telephony integration using an IP network. If you are interested in pursuing a career within enterprise-level contact centers utilizing the Cisco Unified Contact Center Enterprise solution, you must take this exam. Moreover, it will allow you to gain the relevant Cisco Unified Contact Center Enterprise Specialist certification.

Who Is Cisco 500-440 Certification Exam Intended For?

As noted above, this exam is designed for all applicants who want to polish and demonstrate their skills in designing Unified Contact Center Enterprise solutions including network to desktop computer telephony integration, intelligent call routing along multichannel contact management to contact the center agents utilizing the IP address. The candidate will also get a chance to test their knowledge about the functionality and features of the Cisco Unified CCE solutions and to become a highly-skilled specialist to provide various operations and perform effectively within a short period of time.

What Is the Cisco 500-440 Exam?

The Cisco 500-440 test includes about 65-75 questions that the candidate needs to finish within 75 minutes. The questions come in the format of multiple-choice, drag-and-drop multiple response questions and fill in the blanks. The test is conducted by Pearson VUE, you can either take this exam online or in the test center. Moreover, you have to pay $300 to register for the exam. It is important to note that this exam result is valid for 2 years after which candidates need to take the exam again for recertification.

What Are the Topics Covered in Cisco 500-440 Exam?

In order to ace the Cisco 500-440 exam, you have to master the following topics including how to:

  • Describe the features and functionalities of Cisco Unified CCE solutions (23%)
  • Classify the design considerations for Cisco Unified Communications Manager in Cisco UCCE solutions (11%)
  • Define the sizing process for Contact Center Resources and Cisco Unified CCE components (13%)
  • Describe virtualization environment for contact center resources and Cisco Unified CCE components (11%)
  • Identify Network Design Considerations in a Cisco Unified CCE solution (19%)

Training Course Recommended for Cisco 500-440 Exam

The training courses offered by Cisco are very helpful and informative for the candidates to learn about the topics that are covered in the exam. To prepare well, you can register for the course described below and learn about the exam objectives by getting guidance from the experts.

Deploying Cisco Unified Contact Center Enterprise (DUCCE) 2.0 By Cisco

This is also an instructor-led course that lasts for 5 days and allows candidates to learn about how to install and work with the Unified CCE v10.0 solution including deploying HA, implementing troubleshooting tools to identify the problems with inbound and outbound Contact Center functionality. This course is aimed at applicants who are responsible for installing the Unified CCE solution and deliver Level 3 solution support. It also acts as a base for other UCCE administration courses and helps you learn enough about the CCE scripting for the system functionality.

Course Objectives

The candidate who takes this course becomes eligible to meet the following objectives.

  • Use the UCCE tools to complete UCCE system installation
  • Install and configure a CCE VXML Solution
  • Define how to support CCE and install CCE Outbound Option
  • Identify the components and operations of the Unified CCE solution
  • Discuss configuration and installation steps used to support agent functionality in a UCCE deployment

Once you are done with this course, you can easily ace the Cisco 500-440 exam. Furthermore, you can get a good score on the test if you understand all the topics covered in it. So, these concepts are thoroughly explained in this instructor-led training program as they will be taught by the Cisco experts. You can enroll in the course and be ready to learn about everything you should know for passing exam 500-440 issued by Cisco.

Cisco Unified Contact Center Enterprise (UCCE): Ip Communications) (IP Communications by Gary Ford

This book is a great guide for the candidates who are preparing for the Cisco 500-440 exam because it integrates the multiple components that help you learn a wide spectrum of business requirements. You will also get knowledge about application configuration, scripting, dial plans, reporting, IVR, and metrics using the UCCE systems. The candidates who prepare for the Cisco test using this edition will get great help in understanding the Cisco Contact Center Product portfolio and the clustered deployment model. Thus, this book can ultimately aid you in designing, implementing, and delivering the CM/IP and IVR solutions and allow you to effectively maintain UCCE deployments. Moreover, the candidates who already have knowledge of Cisco master the best practices for the call flow scripting and other mandatory topics covered in the actual exam including:

  • Standardized examples to eliminate errors and downtime;
  • Step-by-Step information of actual configurations;
  • Coverage and monitoring of UCCE systems;
  • Troubleshooting UCCE systems;
  • Resources to deploy and operate the UCCE systems;
  • Reliable and efficient UCCE solutions;
  • Insights covering hosted and enterprise versions of UCCE;
  • Understanding UCCE processes and nodes to build a clean system startup sequence.

In other words, this book not only talks about the effective maintenance and deployment of UCCE solution but also inform you how to manage the UCCE databases and deliver the effective IVR solutions. You will also be able to identify the best practice for troubleshooting and mastering the Cisco Diagnostic tools after reading this book. It is a complete guide for you to prepare for the Cisco 500-440 exam. Just grab this edition from Amazon and be ready to ace the official test and achieve the Cisco UCCE Specialist certification.


Every candidate understands that quality preparation increases their chances to reach the best score on the Cisco 500-440 exam. Thus, you can choose the training course by Cisco or study guide for your preparation and obtain the Cisco Unified Contact Center Enterprise certification thereby you can apply to various firms that offer high-paying jobs. Moreover, these training instruments not only will help you learn about all the topics covered in the final test but will assist you in how to practically implement them in real life. You can get life-changing opportunities after getting this prestigious certification. Register and start preparing today to get an amazing score on the Cisco exam on your first attempt.

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