Salesforce CHAD : Certified Heroku Architecture Designer Exam Dumps

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Exam Number : CHAD
Exam Name : Certified Heroku Architecture Designer
Vendor Name : Salesforce
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CHAD Exam Format | CHAD Course Contents | CHAD Course Outline | CHAD Exam Syllabus | CHAD Exam Objectives

Salesforce Heroku Architecture Designer exam.

Exam Questions : 60 multiple-choice/multiple-select questions

Exam Duration : 105 minutes

Passing score: 72%

Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

Prerequisite: None

About the Salesforce Heroku Architecture Designer Credential

The Salesforce Certified Heroku Architecture Designer credential is designed for individuals who have the knowledge, skills, and extensive experience with architecting scalable solutions, deploying and managing apps, and managing teams and build-workflows on Heroku—specifically, Heroku Enterprise. This credential is targeted for a Heroku Consultant or Partner, who has an awareness of app dev best practices and how they apply to Heroku, an understanding of how to build scalable apps on Heroku, and knowledge of Heroku use cases and how to apply Heroku best practices.

Audience Description: Salesforce Certified Heroku Architecture Designer

The Salesforce Certified Heroku Architecture Designer exam is intended for an individual who has architectural knowledge of the Heroku platform and its capabilities, including:

Designing, building, deploying and scaling Heroku apps, managing and operating apps, teams, and build infrastructure
Knowing when to use Heroku Enterprise, and understanding the security and trust options available in Heroku and Heroku Enterprise Utilizing add-ons to extend applications, in particular Heroku Postgres and Apache Kafka on Heroku.
Integrating Heroku apps with Salesforce data via database, API and event systems, including Heroku Connect.

The Salesforce Certified Heroku Architecture Designer exam is intended for an individual who has a minimum of two years of experience and skills across the Heroku domains, including:

- Building and deploying apps on the Heroku platform

- Architecting scalable solutions

- Using add-ons from the Elements Marketplace

- Architecting solutions using Heroku Postgres, Heroku Redis, Dataclips, and Heroku Connect

- Prescribing a third-party add-on and add-on sharing

- Using Heroku Private Space Peering and VPN Connections

- Understanding Private Space Runtime versus Common Runtime

- Understanding how Heroku Enterprise can improve a system's architecture

- Architecting solutions using Heroku Shield, and the benefits of various certifications Heroku has

- Architecting solutions using Enterprise Teams

- Architecting an application using the Twelve-Factor methodology correctly

- Constructing solutions for building a microservices architecture

- Building architectures that use Apache Kafka on Heroku

- Integrating Heroku apps with the Salesforce Lightning Platform

- A candidate for this exam is not expected to:

- Know how to architect Salesforce Lightning Platform solutions.

Exam Outline

The Salesforce Certified Heroku Architecture Designer exam measures a candidates knowledge and skills related to the following objectives. A candidate should have hands-on experience with Heroku Architecture and have demonstrated the application of each of the features/functions below.

Heroku Platform: 10%

Demonstrate an understanding of the basics behind building and deploying apps on Heroku, including the role of buildpacks in slug creation.

Architect scalable solutions that are performant even during high traffic spikes.

Architect and deploy solutions using add-ons and other components from the Elements Marketplace, including various add-ons, buildpacks, and Heroku Buttons.

Data: 17%

Demonstrate knowledge of Heroku Postgres, including data handling, security, and common use cases for follower databases. Describe the use cases of Dataclips.

Architect solutions using Apache Kafka on Heroku to facilitate streaming communication between applications, services and/or functions.

Architect solutions using Heroku Redis.

Demonstrate the ability to prescribe a third-party add-on and add-on sharing, when appropriate.

Security: 15%

Construct architectures which leverage Heroku to achieve different security certifications.

Recommend Heroku Private Space Peering or VPN Connections for appropriate use cases.

Recommend when an app should run in the Private Space Runtime versus the Common Runtime.

Heroku Enterprise: 28%

Demonstrate how features of Heroku Enterprise can improve a system's architecture.

Recommend networking solutions that use Heroku Private Spaces or the Common Runtime, appropriately.

Describe the compliance features of Heroku Shield.

Describe the features of Enterprise Teams.

Architect Applications: 15%

Recommend architectures that use the twelve-factor app methodology correctly.

Construct solutions for creating an orchestration layer for building a microservices architecture using Apache Kafka on Heroku.

Integrations: 15%

Recommend architectures that use Heroku Connect appropriately, including the correct use of External IDs.

Recommend techniques to integrate Heroku apps with the Salesforce Lightning Platform, and understand when to apply particular techniques.

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Salesforce vs. monday: Definitive Comparison

In today’s business world, using a top CRM software is no longer optional; it’s critical for success. A good customer relationship management (CRM) software will help you expedite your business growth by streamlining your workflows, boosting sales and improving customer engagement.

However, given the plethora of options available, choosing the right tool can be hard. In this article, we will dive into a detailed comparison of two popular CRM platforms, which we’ve covered extensively in our Salesforce CRM review and monday Sales CRM review. This guide offers helpful insights so you can make an informed choice that best suits your business needs.

Let’s now dive into a detailed comparison of the two platforms.


Both Salesforce and monday Sales CRM  have a vast range of features. However, Salesforce is richer in more advanced CRM features compared to monday.


Salesforce is a comprehensive CRM platform that offers a vast range of features, including sales automation, customer service, marketing automation and analytics. It offers lead management, opportunity management, customer service and contact management features. It also comes with a high degree of customization and integration features. This makes it suitable for businesses with complex sales and marketing operations.


monday is mainly focused on project management. As such, it’s not as heavy as Salesforce in terms of CRM features. However, monday also includes extensive project and team management, human resources, and software development features. This makes it fit for businesses that need an all-inclusive tool for improving sales and customer experience as well as team management.

Winner: Salesforce

Salesforce offers a wider range of features and functionalities to manage customer relationships and support sales and marketing efforts. This makes it the winner in terms of CRM features. However, if you are interested in more than just CRM features, monday is a better option.


Both Salesforce and monday offer a range of pricing options to suit businesses of different sizes.  They also come with a free trial, which allows users to try the tools’ features before committing to them. 


The pricing model for Salesforce is a bit complex and can be confusing. The pricing plans are based on the size of the business. Generally, the pricing plans for Salesforce are much more expensive than those of monday. The following are the four pricing plans that Salesforce offers:

  • Essentials: This goes for $25 per user per month paid annually.
  • Professional: It costs $80 per user per month paid annually.
  • Enterprise: This costs $165 per user per month paid annually.
  • Unlimited: It costs $330 per user per month
  • monday

    monday’s pricing plans are considered more affordable than those of Salesforce. These pricing plans are based on the number of features and users. In addition to the free plan, which accommodates up to two users, monday offers the following pricing options:

  • Basic: This costs $10 per user per month billed annually.
  • Standard: It goes for $14 per user per month billed annually.
  • Pro: It costs $27 per user per month billed annually.
  • Enterprise: This plan requires a custom quote.
  • Winner: monday

    monday beats Salesforce hands down, as it offers more affordable and simple pricing plans, with the cheapest plan costing $10 per user per month. Although Salesforce has more comprehensive and robust features, monday also offers similar features at more friendly rates.

    Customization and scalability

    Both sales platforms come with excellent customization capabilities.


    Salesforce offers a high level of customizability. It comes with a broad range of customization options allowing businesses to tailor the platform to suit their unique needs. With Salesforce customization options, you can change the platform’s interface, including the colors, logo and graphics, to reflect your company’s identity. You can also alter the dashboards to display important business information as well as create personalized applications using AppExchange. This platform also offers flexible plans to accommodate businesses of different sizes, making it appropriate for both small and large enterprises. This means that it will be able to adapt and cater to your business needs for performance and reliability as it grows.


    While monday also provides pretty good customization capabilities, its options are not as extensive and advanced as those of Salesforce. The app comes with a wide range of fully customizable templates designed to suit specific activities. With Salesforce, you can modify the dashboards to suit your specific needs. Generally, monday’s customization options are easy and straightforward, which makes it a good fit for beginners and small companies.

    Winner: Salesforce

    Salesforce outshines monday, as it offers more advanced customization options. The downside to this, however, is that you may need a highly tech-savvy team to create custom applications and make optimal use of all the features the platform has to offer.


    Both platforms have impressive integration capabilities, which allow you to connect different tools to enhance your team’s productivity and boost performance.


    Thanks to its AppExchange, Salesforce integrates with over 3,000 other business apps. Salesforce integrates seamlessly with apps such as Slack, Stipe, Shopify and Google Drive, among many others.


    While monday’s integration capabilities are not as extensive as Salesforce’s, the platform also has smooth integration with other apps, including project management, marketing and team collaboration tools. It integrates seamlessly with more than 30 apps, including Shopify, Gmail, Outlook, DocuSign, Microsoft Teams and Slack. It also has an Apps Marketplace that allows smooth integration with a range of other apps, for a total of 200 integrations.

    Winner: Salesforce

    Salesforce wins over monday in terms of integration capabilities, thanks to its AppExchange, which gives access to a wide range of apps.

    Ease of use


    Due to its vast collection of advanced features, Salesforce has a complicated user interface with various buttons to click, which can be overwhelming, especially to new users. It will thus require some time for users to fully master and use its features optimally. As such, Salesforce is most suited for large enterprises with complex CRM processes.


    Compared to Salesforce, monday has a more friendly and straightforward user interface, which makes it favorable for new users. Its vibrant and colorful dashboard allows you to quickly locate all the functions you require. In addition, the platform offers extensive resources to help you get started easily. 

    Winner: monday

    In terms of ease of use, monday takes the crown. The platform boasts a simple interface and hence has a shallow learning curve. Further, given the platform’s rich resources, you’ll get running in no time.

    Customer support

    Customer support is a crucial consideration when choosing a CRM platform.


    In addition to the various learning resources, Salesforce offers a range of options to businesses to efficiently deal with customer service inquiries, including a 24/7 phone support and an online forum. However, the level of support depends on your plan, with more support avenues available in the higher tiers.


    monday offers customer support through various channels, including videos, webinars, articles, a knowledge base and a community forum. It also offers 24/7 support phone support plus a ticketing system and a dedicated customer success manager for enterprise plan users.

    Winner: monday

    monday is the winner in terms of customer support, as its 24/7 support is available across all its packages, including the free version.

    Salesforce (CRM) Boosts AI Offerings With Einstein 1 Upgrades

    No result found, try new keyword!Salesforce, Inc. CRM has unveiled groundbreaking upgrades to its Einstein 1 Platform, introducing two game-changing features — the Data Cloud Vector Database and Einstein Copilot Search. These ...

    Salesforce acquires automated commission management platform Spiff

    Salesforce has announced plans to acquire Spiff, a platform that automates commission management for sales teams. Terms of the deal were not disclosed.

    Founded in 2017, Spiff serves up a low-code interface designed to make it easy for businesses to create a sales compensation plan that automatically updates based on personnel meeting their pre-agreed targets. With native integrations for the common enterprise CRM and ERP systems, Spiff says it can handle the most intricate commission structures, including whatever conditions may be in place to trigger payments, while sales representatives can see what commission they’re due in real time.

    The Salt Lake City-based startup had raised north of $110 million in its six-year history, including cash injections from Salesforce’s very own venture capital firm Salesforce Ventures, which invested in Spiff’s Series B round in 2021 and led its $50 million Series C round earlier this year.


    Image Credits: Spiff

    Once the acquisition closes, which is expected in the first few months of 2024, Salesforce says that Spiff will be put to work within its Sales Performance Management software, a CRM-connected product that connects customer and sales team data.

    It’s worth noting that the two companies have a history that goes beyond the previous equity investment, with Spiff making itself available on the Salesforce AppExchange for several years already.

    The deal also constitutes the latest in a line of ecosystem companies that Salesforce has eventually brought in-house. Back in September Salesforce acquired Airkit, a low-code platform for building AI customer service agents. Not only did Airkit’s founders have a previous exit to Salesforce, having sold a big data startup called RelateIQ for $390 million in 2014, but Salesforce Ventures had invested in Airkit over several rounds since its founding in 2017. And similar to Spiff, Airkit was also available on AppExchange.

    So it’s clear that Salesforce continues to see tried-and-tested ecosystem companies as a safe bet for its M&A endeavors, with “low-code” playing a key factor too.


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